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Customer & Employee Satisfaction Surveys
We offer customer & employee satisfaction surveys, surveys conducted at location, questionnaire design / survey consultancy services, market research surveys and market analysis that meet your business needs.
PROFESSIONAL, PARTICIPANT-FRIENDLY SURVEYS CUSTOMISED TO YOUR NEEDS
We support businesses and organisations to build positive relationships with their customers, members, partners, stakeholders and employees.
Why carry out a survey?
Free Webinar – 7 Steps to a Successful Customer Survey
A customer survey provides an exceptional opportunity to find out more about your customers, to measure how they view your business, products and services, processes, employees and communications. It also provides you with an opportunity to reinforce your brand and demonstrate your interest in your customers. However, to maximise the value from your survey you should decide on what your priorities are. What do you want to do with the information? To what extent do you want to measure performance compared with collecting more in-depth feedback of your customers’ experiences?
Our webinar is ideal for those who currently manage their own surveys and want to get more from them or for those who have the exciting prospect of carrying out a survey for the first time.
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Questionnaire Factory has an ever growing group of prestigious clients in the UK, Sweden and internationally.









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We Are An Ethical Business
We donate 5% of our annual net income to charities working with world-wide conservation, poverty, disaster relief and the refugee crisis.