Questionnaire Factory launches mystery shopping services

By February 8, 2020 Mystery shopping

To compliment our customer satisfaction survey services, we now offer mystery shopping services in order to provide a more complete understanding of customer experience. We can now measure how easy it is for your customers to find the information they are looking for and what happens when they make contact with you or proceed with a purchase. Whether it be online, in store or over the telephone.

We started providing our clients with mystery shopping services last year and look forward to offering these services to more businesses and organisations. If you would like an independent picture of how you are performing, or would just like to find our more about our service, we would be very happy to discuss this with you.

(Homepage photo by Brooke Cagle on Unsplash)